How to update or cancel Substack subscription
If you have a monthly ($6) or annual subscription ($60) with Elena's Substack, you will need to edit your account there. Go Settings > Subscription to manage your account.
How to update your credit card and find your receipts
To edit your credit card, please click on your profile picture in the top right, then click settings. Next click "billing info" in the top right corner to update your billing information.
How to cancel Engaged Mentorship (purchased prior to 2024 year)
Engaged Mentorships purchased prior to 2024 auto-renew quarterly and annually, depending on how and when you purchased, on or close to the date of purchase. Please review our Engaged Mentorship renewal and cancellation page for instructions on updating or cancelling your account.
How to add meditation courses to your phone
Please review our meditation course faq page for instructions.
If you are having trouble accessing your account, have payment issues, content suggestions or requests or other questions, please fill out this form. Please allow at least 24-48 hours M-F for a response. Please do not send multiple repeating messages through this form.
If you're unable to find the product you signed up for, please try using any alternate email address you use to see if you registered under that email.
For site or membership support issues, please use this form. Kindly do not contact Elena as she does not handle site or support issues. Please do not directly email or DM Elena or Michelle with questions - all questions must be handled through this form. Thank you.