WOMEN: THE PORTAL Membership Policies

HOW TO UPDATE YOUR CREDIT CARD

To edit your credit card, please click on your profile picture in top right, then click Settings. Next, click "Billing Info" in the top right corner to update your billing information.

REFUNDS AND CANCELLATION

Refund policy: Contact us within 7 days of initial purchase, and we'll refund you in full. 

You are responsible to pay the full amount regardless if you leave the program, do not complete it in the time frame provided, or do not use the program at all.  If you selected a payment plan you are responsible for the full purchase price of the program originally agreed to. 

Please contact us before disputing claims with your credit card company. We cannot initiate a refund request through any social media or direct messaging platform. Please use the contact form on this page for any communications regarding your membership status.

PAYMENT DEFAULTS

If your payment method provided cannot be processed for any of the payments, you’ll be contacted. Your access to membership may be suspended until your payments are current.

ADDITIONAL PROVISIONS

We reserve the right at our discretion to deny access or remove customers from Women: The Portal for any reason.